Terms of Service
These Terms govern your use of Ordify.
1. Description of Service
Ordify provides AI-powered tools to automate customer conversations, process orders, and manage messaging workflows.
2. Eligibility
You must:
- Be at least 18 years old
- Have authority to operate your business
3. Acceptable Use
You agree NOT to:
- Send spam or unsolicited messages
- Violate WhatsApp/Instagram policies
- Use the service for illegal activities
- Abuse or exploit the system
Violation may result in suspension.
4. WhatsApp & Platform Compliance
You are responsible for:
- Complying with Meta/WhatsApp Business policies
- Obtaining customer consent before messaging
Ordify is not responsible for:
- Account bans
- Platform restrictions
5. AI Usage Disclaimer
- AI responses are automated and may contain errors
- You are responsible for verifying important outputs
- Ordify is not liable for incorrect responses
6. Account Responsibility
- You are responsible for maintaining account security
- All activities under your account
7. Fees & Payments
- Subscription or usage-based pricing may apply
- Payments are non-refundable unless required by law
- Pricing may change with notice
8. Refund Policy
- No refunds for partial billing cycles
- Exceptions may be granted at our discretion
9. Data Ownership
- You own your data
- You grant us rights to process it to provide services
10. Service Availability
We aim for high uptime but do not guarantee:
- Uninterrupted service
- Error-free operation
11. Limitation of Liability
Ordify is not liable for:
- Lost revenue or profits
- Business interruption
- Third-party failures (Meta, payment providers)
12. Termination
We may suspend or terminate accounts if:
- Terms are violated
- Fraud or abuse is detected
13. Governing Law
These Terms are governed by the laws of [Your Jurisdiction — e.g., India / Delaware, USA].
14. Updates
We may modify these Terms at any time.